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Below you can review our glossary:

Accountancy & Finance

The accountancy & finance sector provides crucial financial services, including bookkeeping, tax planning, and advisory. Accountants ensure accuracy, compliance, and effective strategies. They analyse data, offer insights, and optimise financial performance. Their expertise is essential for businesses, driving growth and success in complex financial landscapes. Financial Services is a professional services involving the investment, lending, and management of money assets.


Artificial Intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing, speech recognition and machine vision.


The banking sector is a vital part of the global economy, facilitating transactions, savings, investments, and lending. Banks serve as intermediaries, managing deposits, loans, and diverse financial products. Technological advancements have ushered in digital banking, enhancing convenience and expanding financial inclusion. Stability and efficiency are crucial for economic growth.


Biotechnology is technology that utilizes biological systems, living organisms or parts of this to develop or create different products. Brewing and baking bread are examples of processes that fall within the concept of biotechnology (use of yeast (= living organism) to produce the desired product).


Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support.

Cyber Security

Computer security, cybersecurity or information technology security is the protection of computer systems and networks from the theft of or damage to their hardware, software, or electronic data.

FinTech & Payments

The term Fintech (Financial Technology) refers to software and other modern technologies used by businesses that provide automated and improved financial services.


Graduates are individuals who have successfully completed higher education programs, such as university degrees. They possess specialised knowledge and skills in their respective fields of study. Graduates contribute to the workforce, bringing fresh perspectives and qualifications to pursue career opportunities and drive economic growth.


iGaming refers to all forms of online gambling and betting on the outcome of events, games or sporting competitions on the Internet, encompassing; Poker, Online casinos and Slot games, with casino games accounting for the biggest chunk of market share.


Incubators support startups with mentorship, workspace, funding connections, education, and networking. They offer guidance, infrastructure, and investment assistance. Workshops enhance skills and foster collaboration, while incubator affiliation adds credibility, boosting startup success.

IT & Telecoms

Covering a broad spectrum from IT through to Unified Communications and Contact Centre. This is a sector that is always evolving, and recent events have seen huge growth in this area.

Marketing & MarTech

Martech, or marketing technology, is a dynamic sector comprising software tools that streamline marketing efforts. It utilises AI, data analytics, and automation to optimise campaigns, personalise customer experiences, and drive ROI. As consumer behaviour evolves, martech remains crucial for businesses seeking to stay competitive in the digital age.

Private Equity

Private equity refers to investments made in privately-held companies with the aim of generating significant returns. Private equity firms raise capital from investors and acquire ownership stakes in companies. They actively manage and enhance the value of their investments through strategic initiatives, operational improvements, and eventual exit strategies such as selling or taking the company public.


A method of software delivery and licensing in which software is accessed online via a subscription, rather than bought and installed on individual computers.

Sports Betting

At its core, sports betting is putting money behind an outcome of your choice and getting paid if thatoutcome is achieved. If a bet is on the winner of a game, that is called a moneyline bet. If you’re betting that a team will win or lose by a certain amount of points, that is called a spread bet.

Start-ups & Scale-ups

Start-ups and Scale-ups are emerging businesses. Startups are in their early stages, focusing on innovation and market validation, while scale-ups experience rapid growth. They contribute to economic development and are supported by resources, mentorship, and funding to foster their success.


Unified Communications as a Service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions: Enterprise telephony. Meetings (audio/video/web conferencing) Unified messaging. Instant messaging and presence (personal and team).

Venture Capital

Venture capital refers to a form of private investment where investors provide funding to high-potential startups and early-stage companies in exchange for equity or ownership. Venture capitalists typically seek significant returns on their investments and play an active role in supporting the growth and development of the invested companies.

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